Returns and Exchanges

Return Policy

We hope you love what you ordered, but if not, you can return most of our merchandise. We gladly accept returns of most new, unused items in their original condition, including all tags and other item packaging.

Exclusions: Digital services and monthly promotion subscriptions will be reimbursed at a prorated rate.

How to Return Merchandise

If you purchased items online at, you may return them to us by shipment by following the instructions on the back of your invoice, and below. We cannot process exchanges of online purchases via shipment. Please see our Return Policy for item exclusions.

If you receive an incorrect item, or damaged or defective merchandise, please contact Customer Support immediately by calling (801) 921-2210, or emailing [email protected]

Returns In Store: You may choose to return or exchange your merchandise at a Likester store near you. Please have both a government-issued ID and the original receipt displaying prices available to receive a full credit to the original form of payment. If you used a credit card to make your purchase, please have that available for the store associate to credit your account. For returns without a receipt or with a gift receipt, we will issue a store credit in the form of a gift card for the current selling price.

By Shipment: If you ordered your merchandise from us online, and would like to make a return by mail, you must pack the merchandise in its original, unused condition, including tags and packaging, along with the return form provided in your order shipment. Place the prepaid shipping label included in your order on your box and ship back to us at the pre-printed address on that label. Please keep the return tracking number for your records. Please allow 14 business days for receipt and processing of your returned merchandise. When the return is approved, we will issue a credit to the original payment method or, for returns with a gift receipt, send a store credit in the form of a gift card. Please note that if you use our prepaid shipping, a charge of $5.50 will be deducted from your refund amount. You may select an alternative carrier of your choice where you will be responsible for paying all shipping related costs, in which case the return fee will not be deducted from your return.

Likester also offers exchanges by mail.